Our NRL EQAS enrolment is officially open. Take advantage of this opportunity to enhance the accuracy and reliability of your testing. View our catalogue here

Are you a new EQAS customer who wants to order?

Before you can place an order through our NRL webstore, it’s essential for all new customers to be set up in our system. This step ensures a smooth and efficient purchasing experience tailored to your needs.

To begin this process, we encourage you to reach out to our dedicated team at [email protected] We’re here to assist you with any questions you may have and to guide you through the setup process. Our goal is to make your experience as seamless as possible, allowing you to access our EQAS offerings without delay.

We are excited to announce a new ordering system for 2025. The NRL Webstore will be your all-in-one hub for accessing and purchasing NRL products. A Step-by-Step video can be found below.

How to Get Started:

Step 1: Returning EQAS customers, check your inbox for an email to reset your password. By resetting your password, you will activate your Webstore account. Please make sure to check your junk or spam. If you don’t have an email, get in touch.

Step 2: Log in to the Webstore using the link emailed.

Step 3: Select the EQAS tab located on the top of webpage, this page will display all our products and prices.

Step 4: Select View Product > Click on Quantity according to Test Event. For Extra Volume Samples > Click on Quantity according to Test Event.

Sub Total will appear on the bottom with a message

“Please note subtotal will be inaccurate when selecting extra volumes. Our admin team will be in contact regarding your order and extra volumes” Cost does not include Shipping and handling fee/GST (if applicable).

If the above applies to you, our admin team will contact you to finalise your order total.

Step 5: Select Add to Cart.

Step 6: Select Check Out when ordering is complete or Continue Ordering.

Step 7: Enter your Full Name and Delivery Address and Billing Address (if they differ). Enter your Purchase Order Number (For Australian Customers only).

Step 8: Review your Order Summary then select Continue.

Step 9: Add Notes About your Order if required.

Step 10:  Select Complete Purchase.

Step 11: Once you have completed your order, a confirmation will be emailed to you. If you require any further information, please get in touch.

We encourage you to visit the webstore today and explore all that it has to offer. As always, our team is here to support you, so if you have any questions or need assistance, please don’t hesitate to reach out via [email protected]

Kate obtained a master’s degree in science, majoring in molecular biology and a bachelor’s degree of science, majoring in Biochemistry. She has been working in pathology laboratories and specialised in infectious disease serology and molecular diagnostics in recent years. Prior to moving to the diagnostics field, she worked as a senior scientist in research and process development for animal vaccines. Currently, Kate leads NRL’s EQAS team, with her work being invaluable to our service offerings

Bernadette Portelli is a Scientist at NRL EQAS, with a Bachelor of Biological Science in Cell and Molecular Biology from Deakin University. With nearly a decade in private pathology, she specialises in infectious disease serology and molecular diagnostics for human and veterinary applications. Her interests include serology and molecular quality assurance. Notably, she has validated new diagnostic tests and developed respiratory and molecular EQA programs at NRL, improving diagnostic quality.

Kirsten Muscat is an EQAS scientist working at the National Serology Reference Laboratory (NRL). She completed a Bachelor of Science (BSc) in 2019 from the University of Melbourne and has since been working across different teams at NRL. She is passionate about collaborating with infectious diseases laboratories and testing sites to support the provision of scientifically robust proficiency testing panels.